Transitional Housing Support
Help navigating emergency shelter referrals, transitional housing placement, and move-in assistance for individuals experiencing homelessness.
Phoenix, Arizona · IRS 501(c)(3) Nonprofit
Serving individuals experiencing homelessness in Arizona, through food support, recovery support, shelter, and real human connection.
50,000+
people served annually
501(c)(3)
IRS-recognized nonprofit
Phoenix
Based in Arizona
2024
Founded from personal loss
Our Purpose
Dedicated to restoring hope and stability, serving individuals experiencing homelessness through compassionate care and real community resources.
Phoenix, Arizona · IRS 501(c)(3) Nonprofit
Our storyA Story Like So Many Others
James had a stable life: a warehouse job on the west side of Phoenix, an apartment he'd rented for three years, a routine that worked. When a back injury took him off work for six weeks, the medical bills arrived before the disability paperwork did. His landlord didn't wait. By the time he was physically back on his feet, he had nowhere to go back to.
The first night sleeping outside, he said he felt less like a person and more like a problem, invisible to the people walking past and overwhelming to himself. He spent the next four months cycling through a shelter system that was full more often than not, telling himself he would figure it out. That this wasn't really his life.
Then a New Horizons outreach worker approached him at a community distribution event. She didn't ask him to fill out a form or explain how he'd ended up there. She just sat with him. She came back the next week, and the week after that. Over time, James was connected to a transitional housing partner, enrolled in a job readiness program, and linked to a counselor who helped him work through what those months had cost him.
Today, James works full-time and has his own apartment. He volunteers with New Horizons on Saturday mornings.
"I thought I had fallen too far to be caught. Turns out I just needed someone who refused to stop reaching."
1 in 5
Phoenix residents are one crisis away from housing instability
72%
of people served by New Horizons had never accessed services before
Every story is different. Every person deserves a path forward.
What We Do
Every program traces back to a single act of love: showing up, listening, and refusing to leave.
Help navigating emergency shelter referrals, transitional housing placement, and move-in assistance for individuals experiencing homelessness.
Resume building, interview coaching, job placement referrals, and partnerships with local employers actively hiring from our community.
Free access to licensed counselors and peer support specialists. We treat the whole person, not just the immediate crisis.
Compassionate referrals to detox facilities and long-term recovery programs, with follow-up support so no one walks that road alone.
Literacy, financial literacy, job skills, and computer training: practical tools for rebuilding independence and long-term stability.
Regular food drives, clothing distributions, and warm referrals to partner nonprofits and government programs. We connect people to everything available to them.
Our Approach
We don't offer one thing and send you on your way. Every person receives coordinated support across housing, health, work, and community, because dignity means the whole picture.
Our Reach
50,000+
Men and women served annually
through our programs and volunteers
2024
Founded in Phoenix, Arizona
born from personal loss and love
100%
Arizona-focused mission
statewide reach, community roots
IRS 501(c)(3) recognized nonprofit · New Horizons Organization · Phoenix, Arizona
Omar Kazubwenge
Co-Founder & Executive Director
Aline Mahoro
Co-Founder & Operations Manager
Our Story
New Horizons Organization exists because homelessness is not a character flaw. It is a crisis that can reach any of us, and one that demands a compassionate, coordinated response.
Omar Kazubwenge and Aline Mahoro, both with roots in communities that know what it means to start over, founded New Horizons in 2024 after witnessing firsthand the gap between what Phoenix's unhoused population needed and what existed. For Omar, it was deeply personal. The loss of his sister to addiction made concrete what he had long suspected: that the systems meant to help the most vulnerable were not built for real human beings in real crisis. He built New Horizons on a belief in second chances, in community as foundation, and in the power of showing up for someone who has stopped expecting it.
Aline keeps the mission running, managing operations, coordinating volunteers, and ensuring every person who comes to New Horizons receives the same dignity and follow-through from their first contact forward.
"We believe every person, regardless of how they got here, carries the capacity for something extraordinary. Our job is simply to open the door."
Testimonials
"The first time I walked into a New Horizons outreach, I hadn't eaten in two days. They gave me food and a Hope Bag — but what I remember most is that someone looked me in the eye and smiled. That changed something in me."
Phoenix Community Member
Outreach Recipient
"I started volunteering thinking I'd give a few hours. Two years later I've given hundreds. Omar and Aline built something that genuinely transforms — not just the people served, but everyone who serves alongside them."
Maria T.
Volunteer, Tempe AZ
"Our company brought 18 people for a group packing day. Everyone came back different — more grounded, more connected. We do it every quarter now. It's the most meaningful thing we do all year."
James R.
Corporate Partner, Phoenix
Get Involved
Our volunteers pack Hope Bags, provide food support, and walk alongside individuals who need someone in their corner. One afternoon a week changes lives.
